- Order Processing Time:
Orders are typically processed within 3 to 7 business days. - Order Cut-off Time:
Orders submitted before 10:00 AM (China Time) on Monday through Friday will be processed on the same day.
Orders submitted after the cut-off time, as well as those submitted on weekends and public holidays, will be processed on the next business day. - Product Coverage:
We offer international shipping services, providing secure delivery of goods to most regions worldwide. - Shipping Carriers:
We have established partnerships with multiple shipping carriers; all shipping methods include “door-to-door” delivery service.
The Americas:
FedEx: This is our most cost-effective shipping option; however, there is a 5% possibility that customers in the UK may need to handle customs clearance and duties independently.
United Kingdom: Royal Mail is our primary shipping partner.
Canada: Canada Post is our primary shipping partner.
The above lists examples of shipping options for only a few common destinations. For more information, please contact us; we will match you with the most suitable shipping method based on your specific needs.
- Shipping Cost Calculation:
Shipping costs will be automatically calculated at checkout based on your selected shipping method, delivery address, and order details. - Order Tracking:
Once your order has been shipped, we will provide you with a tracking number. - Policy Updates:
We may not provide real-time updates to this “Shipping and Delivery Policy.”